I want to acknowledge formally and celebrate the achievements of each campus during the 2014-2015 academic year. In the spirit of continuous improvement, three broad academic goals were established for the just concluded 2014-2015 academic year:
- Improve Instructional Outcomes
- Improve Student Success
- Enact Systemic Programmatic Evaluation for the Professional Programs
These goals helped guide the strategic actions of the campuses resulting in quantifiable improvements in all areas. Thanks to your efforts and efforts of all of the faculty and staff we achieved these goals.
In preparation for the 2015-2016 academic year, the campus leaders, together with the Regional Director of Operations and myself, met to establish the goals we would work to achieve during the current 2015-2016 academic year. The core concept of continuous improvement remains an essential element for us as an organization as it does for the students who attend our institutions.
For the 2015-2016 academic year the following goals were established:
Continuous Academic Improvement - It is essential that we continuously strive to deliver the best possible learning environment for our students. The post-secondary education landscape continues to change and evolve, and we too must change and evolve through a process of assessment, evaluation, and innovation. We made great progress last year, and we must now focus our efforts on improving each and every department.
Continuous Service Improvement - It is essential that we continuously strive to deliver the best possible services to our students. Post-secondary education, in part, has evolved into a service orientated industry. Students enrolling at any institution now have minimum service expectations, and we must continuously examine and improve the processes we use to deliver our services to students.
Continuous Compliance Improvement - Accreditation and regulatory compliance continue to grow in importance as the emphasis on consumer and funding accountability increases. The external focus on student achievement and outcomes are entirely consistent with our institutional expectations for continuous academic and service improvements and we need to ensure that our efforts fully demonstrate that we are meeting these regulatory and accreditation expectations.